This Internet troll taxonomy is brilliant, and quite detailed. I’m sure the community managers out there would recognise a few of these types. Good to see that there is some practical advice in there for dealing with trolls too.
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This Internet troll taxonomy is brilliant, and quite detailed. I’m sure the community managers out there would recognise a few of these types.

Good to see that there is some practical advice in there for dealing with trolls too.

Interesting infographic looking at how social media is impacting the advertising industry. Especially interesting to see that Q3 2011 social media spending is almost on par with Spot TV spend.
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Interesting infographic looking at how social media is impacting the advertising industry. Especially interesting to see that Q3 2011 social media spending is almost on par with Spot TV spend.