Comments on: What’s community management? Not a silver bullet http://scottdrummond.org/2009/01/13/what-is-community-management-not-a-silver-bullet/ Community, Conversation, Creativity Thu, 08 Jul 2010 02:31:00 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Matt Moore http://scottdrummond.org/2009/01/13/what-is-community-management-not-a-silver-bullet/comment-page-1/#comment-150 Matt Moore Wed, 04 Feb 2009 01:42:48 +0000 http://scottdrummond.org/?p=112#comment-150 Dude - we need to shift the date of the event from feb 24 to feb 23. can you still do that? Cheers Matt Dude – we need to shift the date of the event from feb 24 to feb 23. can you still do that? Cheers Matt

]]> By: Matt Moore http://scottdrummond.org/2009/01/13/what-is-community-management-not-a-silver-bullet/comment-page-1/#comment-3689 Matt Moore Wed, 04 Feb 2009 01:42:00 +0000 http://scottdrummond.org/?p=112#comment-3689 Dude - we need to shift the date of the event from feb 24 to feb 23. can you still do that? Cheers Matt Dude – we need to shift the date of the event from feb 24 to feb 23. can you still do that? Cheers Matt

]]> By: Martin Reed http://scottdrummond.org/2009/01/13/what-is-community-management-not-a-silver-bullet/comment-page-1/#comment-127 Martin Reed Tue, 27 Jan 2009 13:48:32 +0000 http://scottdrummond.org/?p=112#comment-127 A very interesting article! Here's my thought as to what a community manager isn't: A community manager isn't a wannabe rockstar or celebrity. The focus in a community should be on the members, not the manager. If your community revolves around you, you have a problem. People are different. Communities are different. Therefore the role of community manager will be different for everyone. There is no 'standard' role of a community manager. We are there to help develop and encourage the forming of relationships. How we do that can vary enormously. - Martin A very interesting article! Here’s my thought as to what a community manager isn’t:

A community manager isn’t a wannabe rockstar or celebrity. The focus in a community should be on the members, not the manager. If your community revolves around you, you have a problem.

People are different. Communities are different. Therefore the role of community manager will be different for everyone. There is no ‘standard’ role of a community manager. We are there to help develop and encourage the forming of relationships. How we do that can vary enormously.

- Martin

]]> By: Martin Reed http://scottdrummond.org/2009/01/13/what-is-community-management-not-a-silver-bullet/comment-page-1/#comment-3688 Martin Reed Tue, 27 Jan 2009 13:48:00 +0000 http://scottdrummond.org/?p=112#comment-3688 A very interesting article! Here's my thought as to what a community manager isn't: A community manager isn't a wannabe rockstar or celebrity. The focus in a community should be on the members, not the manager. If your community revolves around you, you have a problem. People are different. Communities are different. Therefore the role of community manager will be different for everyone. There is no 'standard' role of a community manager. We are there to help develop and encourage the forming of relationships. How we do that can vary enormously. - Martin A very interesting article! Here’s my thought as to what a community manager isn’t:

A community manager isn’t a wannabe rockstar or celebrity. The focus in a community should be on the members, not the manager. If your community revolves around you, you have a problem.

People are different. Communities are different. Therefore the role of community manager will be different for everyone. There is no ‘standard’ role of a community manager. We are there to help develop and encourage the forming of relationships. How we do that can vary enormously.

- Martin

]]> By: Angela Connor http://scottdrummond.org/2009/01/13/what-is-community-management-not-a-silver-bullet/comment-page-1/#comment-106 Angela Connor Tue, 13 Jan 2009 16:30:30 +0000 http://scottdrummond.org/?p=112#comment-106 It's sad that we so often put the focus on "building" the community, but what's really important is "keeping" a community and making sure it's a place where people want to spend their time. This is all optional for the members and we have to remember that they can check out at any time and they most certainly will. I just finished the first chapter of my book a few nights ago, and the title is "If you build it will they come?" I touch on a lot of this in that, oh and the answer is heck no. Now about that interview with Tracy, you're right...they are committed to creating a stellar product over on West Seattle Blog and they found that people are spending a lot of time there and they value that. A good community manager has to value the time of others. having that value dictates your actions on many fronts. And no, this is not a silver bullet. It's not even a bullet. It's a tool. A community is a method of engagement and is not a sure winner. If you don't invest in it or if you're thinking about building a community and "can't" invest time in it, don't even bother. Oh, and thanks for calling my blog "splendiferous." Can't say that anyon has ever used that word next to my name before. -Angela @communitygirl on twitter It’s sad that we so often put the focus on “building” the community, but what’s really important is “keeping” a community and making sure it’s a place where people want to spend their time. This is all optional for the members and we have to remember that they can check out at any time and they most certainly will. I just finished the first chapter of my book a few nights ago, and the title is “If you build it will they come?” I touch on a lot of this in that, oh and the answer is heck no. Now about that interview with Tracy, you’re right…they are committed to creating a stellar product over on West Seattle Blog and they found that people are spending a lot of time there and they value that. A good community manager has to value the time of others. having that value dictates your actions on many fronts. And no, this is not a silver bullet. It’s not even a bullet. It’s a tool. A community is a method of engagement and is not a sure winner. If you don’t invest in it or if you’re thinking about building a community and “can’t” invest time in it, don’t even bother.
Oh, and thanks for calling my blog “splendiferous.” Can’t say that anyon has ever used that word next to my name before.
-Angela
@communitygirl on twitter

]]> By: Angela Connor http://scottdrummond.org/2009/01/13/what-is-community-management-not-a-silver-bullet/comment-page-1/#comment-3687 Angela Connor Tue, 13 Jan 2009 16:30:00 +0000 http://scottdrummond.org/?p=112#comment-3687 It's sad that we so often put the focus on "building" the community, but what's really important is "keeping" a community and making sure it's a place where people want to spend their time. This is all optional for the members and we have to remember that they can check out at any time and they most certainly will. I just finished the first chapter of my book a few nights ago, and the title is "If you build it will they come?" I touch on a lot of this in that, oh and the answer is heck no. Now about that interview with Tracy, you're right...they are committed to creating a stellar product over on West Seattle Blog and they found that people are spending a lot of time there and they value that. A good community manager has to value the time of others. having that value dictates your actions on many fronts. And no, this is not a silver bullet. It's not even a bullet. It's a tool. A community is a method of engagement and is not a sure winner. If you don't invest in it or if you're thinking about building a community and "can't" invest time in it, don't even bother. Oh, and thanks for calling my blog "splendiferous." Can't say that anyon has ever used that word next to my name before. -Angela @communitygirl on twitter It’s sad that we so often put the focus on “building” the community, but what’s really important is “keeping” a community and making sure it’s a place where people want to spend their time. This is all optional for the members and we have to remember that they can check out at any time and they most certainly will. I just finished the first chapter of my book a few nights ago, and the title is “If you build it will they come?” I touch on a lot of this in that, oh and the answer is heck no. Now about that interview with Tracy, you’re right…they are committed to creating a stellar product over on West Seattle Blog and they found that people are spending a lot of time there and they value that. A good community manager has to value the time of others. having that value dictates your actions on many fronts. And no, this is not a silver bullet. It’s not even a bullet. It’s a tool. A community is a method of engagement and is not a sure winner. If you don’t invest in it or if you’re thinking about building a community and “can’t” invest time in it, don’t even bother.
Oh, and thanks for calling my blog “splendiferous.” Can’t say that anyon has ever used that word next to my name before.
-Angela
@communitygirl on twitter

]]> By: Christy McCarthy http://scottdrummond.org/2009/01/13/what-is-community-management-not-a-silver-bullet/comment-page-1/#comment-104 Christy McCarthy Tue, 13 Jan 2009 10:33:43 +0000 http://scottdrummond.org/?p=112#comment-104 Scott & Matt - count me in! i often wonder what I might have to offer (succinctly), but am dead keen to hear what others are doing, saying and especially, finding challenging. Come February, you'll find me at Friday morning coffee (when I can get my littlie into Pre-School). Otherwise, happy to stay digital to discuss these plans. Get me here : Christy [at] worldnomads.com Laters... :-) Scott & Matt – count me in!
i often wonder what I might have to offer (succinctly), but am dead keen to hear what others are doing, saying and especially, finding challenging.
Come February, you’ll find me at Friday morning coffee (when I can get my littlie into Pre-School). Otherwise, happy to stay digital to discuss these plans. Get me here : Christy [at] worldnomads.com

Laters… :-)

]]> By: Christy McCarthy http://scottdrummond.org/2009/01/13/what-is-community-management-not-a-silver-bullet/comment-page-1/#comment-3686 Christy McCarthy Tue, 13 Jan 2009 10:33:00 +0000 http://scottdrummond.org/?p=112#comment-3686 Scott & Matt - count me in! i often wonder what I might have to offer (succinctly), but am dead keen to hear what others are doing, saying and especially, finding challenging. Come February, you'll find me at Friday morning coffee (when I can get my littlie into Pre-School). Otherwise, happy to stay digital to discuss these plans. Get me here : Christy [at] worldnomads.com Laters... :-) Scott & Matt – count me in!
i often wonder what I might have to offer (succinctly), but am dead keen to hear what others are doing, saying and especially, finding challenging.
Come February, you’ll find me at Friday morning coffee (when I can get my littlie into Pre-School). Otherwise, happy to stay digital to discuss these plans. Get me here : Christy [at] worldnomads.com

Laters… :-)

]]> By: Scott http://scottdrummond.org/2009/01/13/what-is-community-management-not-a-silver-bullet/comment-page-1/#comment-103 Scott Tue, 13 Jan 2009 07:19:57 +0000 http://scottdrummond.org/?p=112#comment-103 Hey <a href="http://worldnomads.com/" target="_blank" rel="nofollow">Christy</a> - fantastic comment and I must admit it's encouraging to hear from another community manager who is still figuring out the role. I consider myself firmly in that camp. I think a few of the points you raise are absolutely critical: • having a community is a tremendous responsibility; • nurturing a sense of community is a wonderful way to <a href="http://www.slideshare.net/missrogue/building-communities-online-presentation-commodity-or-community" target="_blank" rel="nofollow">stop being a commodity</a> and to start being something more important in the lives of the people you care about; • direct ROI might be a little tricky, but value-add is not in question; And I couldn't agree more - the role of the community manager is likely to be as varied as the communtiies being managed. Great comment <a href="http://worldnomads.com/" target="_blank" rel="nofollow">Christy</a>. Hey Christy – fantastic comment and I must admit it’s encouraging to hear from another community manager who is still figuring out the role. I consider myself firmly in that camp.

I think a few of the points you raise are absolutely critical:

• having a community is a tremendous responsibility;
• nurturing a sense of community is a wonderful way to stop being a commodity and to start being something more important in the lives of the people you care about;
• direct ROI might be a little tricky, but value-add is not in question;

And I couldn’t agree more – the role of the community manager is likely to be as varied as the communtiies being managed.

Great comment Christy.

]]> By: Scott http://scottdrummond.org/2009/01/13/what-is-community-management-not-a-silver-bullet/comment-page-1/#comment-3685 Scott Tue, 13 Jan 2009 07:19:00 +0000 http://scottdrummond.org/?p=112#comment-3685 Hey <a href="http://worldnomads.com/" rel="nofollow">Christy</a> - fantastic comment and I must admit it's encouraging to hear from another community manager who is still figuring out the role. I consider myself firmly in that camp. I think a few of the points you raise are absolutely critical: • having a community is a tremendous responsibility; • nurturing a sense of community is a wonderful way to <a href="http://www.slideshare.net/missrogue/building-communities-online-presentation-commodity-or-community" rel="nofollow">stop being a commodity</a> and to start being something more important in the lives of the people you care about; • direct ROI might be a little tricky, but value-add is not in question; And I couldn't agree more - the role of the community manager is likely to be as varied as the communtiies being managed. Great comment <a href="http://worldnomads.com/" rel="nofollow">Christy</a>. Hey Christy – fantastic comment and I must admit it’s encouraging to hear from another community manager who is still figuring out the role. I consider myself firmly in that camp.

I think a few of the points you raise are absolutely critical:

• having a community is a tremendous responsibility;
• nurturing a sense of community is a wonderful way to stop being a commodity and to start being something more important in the lives of the people you care about;
• direct ROI might be a little tricky, but value-add is not in question;

And I couldn’t agree more – the role of the community manager is likely to be as varied as the communtiies being managed.

Great comment Christy.

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